about cribo

How we support for room search?

Our customer service department is active 24*7 to handhold you in the quickest and most prompt manner; however, we defer from the agency role and therefore do not personally assist in searching for a property.

Comment on how do we pre-check advertisers?

We try our best to support our customers. Generally, it’s a tedious job to overhaul every advertiser on the site. However, we pay utmost attention to the safety of our users in a serious manner and are always ready to take measures that are relevant to preventing scammers from advertising on CRIBO.

What is the process to initiate?

Click to register now: Cribo: Find Affordable Room Rentals in Shared Flats and Houses, Cribo International Ltd.

You can search and browse all ads on CRIBO without an account, but you'll need to register, which is free, to post an ad or contact other users.

How to follow CRIBO?

Let’s assist you in a simple way to reach out to CRIBO.

Link to CRIBO-Cribo: Find Affordable Room Rentals in Shared Flats and Houses, Cribo International Ltd.

Step 1: The easiest way is to use the quick search box on the home page; just enter an area or postcode. If you need a room, pick 'rooms for rent'; if you have a room and need a flat-mate, pick 'rooms wanted'. Then, click ‘search' to get to the results.

About posting an ad

We recommend you post an ad to get the best from CRIBO (it's free) so other users know what you're looking for or offering. There are two types of ads you can choose from: free ads and bold ads. Bold Ads and all ads over 7 days old are free to contact. Free ads under 7 days old require users to upgrade in order to contact them.

How do I post an ad?

To post an ad on CRIBO, click on the 'post ad link' given on the website. To advertise a room, choose the first category, such as “rooms to rent”. If you have a whole property, then select the second category. Fill in all the details then. If you are looking for a room, then select “room wanted” and fill in the details to let the customers visualize and understand your motives.

What's a bold ad?

Bold ads appear highlighted in blue on the search results pages and feature above-free listings of the same age. Upgrading also includes early bird access, so you can contact all other users. Upgrades cost £211 PW (per week), if you have more than one property, an upgrade also lets you manage multiple ads by buying extra listings.

How do I upload photos to my ad?

Let us take you through step by step:

Step-1:-Find the ad you want to add photos to by selecting 'My Account' and then 'My Ads' on the navigation bar at the top of the page.

Step-2:-From the list of options in blue select 'Photos'. You'll then be taken to a photo upload screen.

Step-3:-Click the 'browse' button. This will open a pop-up window where you can locate and select the photo you want to add.

Once you have all your photos uploaded you can change the order they appear in or add a caption. To change the order of the photos click and hold a photo and then drag it to its preferred position.

How do I edit my ad?

Let’s have a look on easy process to edit your ad:

Log in and go to 'My Account'

Click 'My Ads' on the blue navigation bar

On the 'My posted ads' screen you'll see a grey box titled My Offered/Wanted ads, with the reference number and title of your ad

Then, select 'Edit'

What can I say in my ad?

The law of “discrimination” has to be followed while renting a property, so therefore, it’s important to understand before quoting some points in the ad. Most importantly, it depends on whether you will be living on the property or not.

What is the process to post more than one ad?

Upgrade your user plan to facilitate more integrated solutions. Posting multiple live ads at once will allow you to reach out to customers more effectively and quickly. You can upgrade your plan at any time you want. The upgrade will lead your free listing to a bold listing.

Can you help me in deactivating my ad?

Let’s look at the steps one by one:

Log in and go to “My Account”.

Click ‘my ads' on the blue navigation bar.

On the ‘my posted ads' page, you'll see all your ads with their reference number and title.

Click on 'deactivate ad'.

You'll be asked why you are deactivating your ad. Justify the appropriate answer.

Why am I having difficulty posting another ad while already tuning up the plan?

Sir/madam, you must be facing this problem because your listing allowances have reached their limit. You may be able to edit ads. You can now post new ads or reactivate expired ads three times for every listing you have in any rolling 28-day period. To post a new ad or reactivate expired ads, you’ll either need to wait until your allowance renews or buy extra listings.

How does the listing allowance work?

You can post new ads or reactivate expired ads three times for every listing you have in any rolling 28-day period. You can use your listing allowance across all of your ads and listings as you please. For example, you can use all of your allowance against a single ad or listing or share it between 2, 3, or all of your ads or listings. To post a new ad or reactivate an expired ad, you'll need to wait until your allowance renews, buy extra listings, or contact customer service to change your package. Reactivating an ad that was live but hasn't expired in the previous 28-day period won’t affect your listing allowance.

How does the upgrade system work?

The platform of CRIBO is free to use; there is no need for a single penny. Anyone can post a Free Ad and contact all blue bold ads and grey free ads that are more than 7 days old. We maintain reserve-free ads under 7 days old for upgraded users. The upgraded users can also post bold ads, which are free.

What is the process for upgrading?

First, register yourself, and then click on “My account” to upgrade in the submenu. You may upgrade before or even after placing the ad. If you choose to post your ad first, you can also use the 'upgrade' option on your ad box on the “my ads page of your account”. In case you require any sort of assistance in this process, our teams will hand-hold you.

Where do our messages go?

Your message is sent to the users of the CRIBO inbox, and simultaneously, we will also send an email to their personal email address.

Why is it taking a long time for message delivery?

CRIBO understands the safety concerns and follows the stringent rules to keep data privacy within the wall. We have an integrated system in house just to monitor the messages, scan them against scammers, and preserve these messages. Overall, it means that sometimes it takes a little longer than usual. I would request not to panic. Please cooperate with us in this overhauling process.

Why have I not received a response yet?

As prioritizing customers is the main strategic goal of success, we will soon analyze the issues, find a better solution, and reply back within the stipulated 48 hours.

How do I close my account?

Please call up our customer care or email us; we will do the needful at the earliest.